Slough Children's Services Trust

A hands-on approach to help children in Slough be Safe, Secure and Successful

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You are here: Home / Who We Are / Compliments & Complaints

Compliments & Complaints

Happy or unhappy with us? If you’re a child or young person in our care, or a care leaver, read the Let Us Know leaflet (below and on the left of this page), on how to send us a compliment or make a complaint.

If you’re a member of the public, or parent of a child in our care, please read the complaints procedure below.

  • SCST Statutory complaints procedure for members of the public - Sep 2019

In either case, our friendly Complaints Manager is here to help. She can be contacted on 01753 875825 or email us at complaints@scstrust.co.uk

You can also read about how we handle complaints – and how we’ve resolved them – in our annual report here:

  • Customer Service Annual Report 2019-20

 

Let Us Know leaflet

Let Us Know leaflet

Click on the image to open up the complaints and compliments leaflet for children & young people in care and care leavers.

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Address

Slough Children’s Services Trust
Observatory House
25 Windsor Road
Slough
Berkshire
SL1 2EL

tel: 01753 477 321
email: emailus@scstrust.co.uk

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